APP OF THE MONTH

Sahatna App: Digital Healthcare In Abu Dhabi

Sahatna is the official health app of the Department of Health – Abu Dhabi, giving residents one place to book doctors, join video consultations, view medical records and track their wellness. Its name means "Our health" in Arabic. By connecting healthcare facilities across the emirate in a single app, it turns managing everyday health into a few taps.

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Sahatna App: Digital Healthcare In Abu Dhabi

Product snapshot

  • Sahatna passed one million users in its first year, according to the Department of Health – Abu Dhabi.

    1M+ users

    Sahatna passed one million users in its first year, according to the Department of Health – Abu Dhabi.

  • Google Play rating for the Sahatna app, based on 5K+ reviews.

    4.9 / 5

    Google Play rating for the Sahatna app, based on 5K+ reviews.

  • More than 60% of Abu Dhabi's healthcare facilities were connected to the app at launch.

    60%+ facilities

    More than 60% of Abu Dhabi's healthcare facilities were connected to the app at launch.

  • Appointments can be booked in the app around the clock.

    24/7 booking

    Appointments can be booked in the app around the clock.

Sahatna Growth Insights: Building A Scalable Digital Health App

Digital health apps grow through connected stages: sign-ups bring residents, connected facilities and records raise engagement, and fast booking, reminders and wellness tools drive repeat usage. Explore how this growth funnel can evolve across a Sahatna-like health app during its first year.

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From A Regulator-Led Health App To A Unified Abu Dhabi Health Platform

Sahatna was unveiled by the Department of Health – Abu Dhabi (DoH), the emirate's healthcare regulator, at GITEX Global 2024 in October 2024. It was built with Abu Dhabi Health Data Services (ADHDS), the company that also operates Malaffi, Abu Dhabi's health information exchange. At launch, more than 60% of the emirate's healthcare facilities were already connected to the app, and DoH signed an agreement with e& UAE to support facility connectivity using SD-WAN technology. 


The first release brought appointment booking with in-person or video consultations, access to medical records from Malaffi, family profiles, an AI symptom checker, wearable integration for sleep and step tracking, and personalized genomic reports for Emirati Genome Program participants. By March 2025, DoH reported over 300,000 downloads, with more than 870,000 lab reports and 440,000 prescriptions downloaded through the app. A Wellness-based Active Ramadan Challenge, with daily step targets of 5,000, 8,000 and 10,000 across three weeks, showed how the app could support preventive health. 

Since then, the app has added an AI Patient Assistant, health insurance card details, primary care provider registration and content on the Integrated Free Health Assessment Service (IFHAS). A later update added adult mental health check-ins and autism screening for children. In October 2025, DoH announced Sahatna Space on TAMM, bringing Sahatna's services into Abu Dhabi's government platform, and said Sahatna had passed one million users in its first year.

Sahatna App: Digital Healthcare In Abu Dhabi
Abu Dhabi, 2024Where Sahatna launched
UAE focusUAE · Abu Dhabi
Founded
2024Abu Dhabi, UAE
Developed by
Department of HealthAbu Dhabi, with Abu Dhabi Health Data Services
Platform evolution
Booking & records → Family & wellness → AI assistant → TAMM
Core model
Residents ↔ Sahatna ↔ Facilities & Malaffi

Technology Stack For A Sahatna-Like Digital Health App

An app like Sahatna is more than an appointment screen. It is a connected health ecosystem that must handle digital identity, consent, facility integrations, health records, teleconsultation, wearables and data protection at scale. 


This is the production stack we would consider for building a secure, UAE-ready digital health platform.

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    React Native One codebase for iOS and Android with a fast, native-feeling health experience.
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    Node.js Scalable backend services for appointments, notifications, profiles and consent management.
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    PostgreSQL Reliable relational storage for appointments, patient profiles, dependents and audit trails.
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    Apache Kafka Event streaming for appointment events, result notifications and audit logging.
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    Redis Low-latency caching for live slot availability, session data and rate-limiting.
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    AWS Secure, scalable cloud infrastructure with in-country hosting options to support health-data residency expectations.
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    HL7 FHIR APIs & Integrations Integration layer for health information exchanges, hospital systems, laboratories, insurers, wearables and identity providers such as UAE PASS.
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    Security & Compliance Encryption, consent management, role-based access, audit logging and healthcare data-protection controls.
Technology Stack For A Sahatna-Like Digital Health App

Have An App Idea Like Sahatna? Let's Build It.

From strategy to launch, we design, develop and scale digital health platforms with appointment booking, teleconsultation, health records, family profiles, wellness tracking and AI-powered symptom checking.

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17+ Years of Software Engineering Experience

App screen
App screen
App screen
App screen
App screen

How Booking An Appointment And Viewing Records On Sahatna Works

From signing in with UAE PASS to viewing your results, managing your health in Sahatna takes five simple steps. Select a step to see what the user does and what the platform manages in the background.

How it works mobile center
  1. User: Downloads the Sahatna app and signs in with UAE PASS. Guests can start browsing before they register. 
    App: Lets guests search for facilities, view physician profiles and check availability. Using other home-page features prompts registration through UAE PASS, and the phone number and email in the profile come from UAE PASS.
  2. User: Searches by facility, specialty or physician, applies filters such as physician gender and spoken language, and opens "View full profile". A heart icon saves favourite physicians. 
    App: Shows matching physicians with their open slots, and also lists recently booked and preferred doctors.
  3. User: Taps "Book an Appointment", chooses In-person or Teleconsultation, picks a date and time slot, and selects the patient (themselves or a linked dependent). 
    App: Shows open slots around the clock, since booking is available 24/7. At SEHA facilities, only in-person appointments can be booked, as "New" or "Follow-up" visits.
  4. User: Accepts the terms, chooses whether to consent to recording for a teleconsultation, and confirms the booking. 
    App: Adds the appointment to My Appointments and sends email and SMS reminders 24 hours and 1 hour before. Upcoming appointments can be rescheduled from My Appointments (View All) if the physician has open slots.
  5. User: Joins the video consultation in the app, or visits the facility, then opens My Health to see lab, microbiology and radiology reports, medications, allergies, immunisations and other records. 
    App: Runs teleconsultations over an encrypted connection and pulls records from facilities connected to Malaffi. New results may appear with a delay, and an automated notification arrives when they are available.
Step 1 of 5

Sign In With UAE PASS

User: Downloads the Sahatna app and signs in with UAE PASS. Guests can start browsing before they register. 
App: Lets guests search for facilities, view physician profiles and check availability. Using other home-page features prompts registration through UAE PASS, and the phone number and email in the profile come from UAE PASS.

Sahatna App Screens & Digital Health User Experience

Five screens from the Sahatna experience. Swipe or drag to explore the user journey, from the dashboard and appointments to video consultations, wellness tracking and health records.

Your Health, Made Easier
Your Health at a Glance
Your Health, All in One Place
Manage Your Dependents
Find Your Healthcare Facility

Your Health, Made Easier

Personalized health guidance and easy medical access.
Feature screen 1 Feature screen 2 Feature screen 3 Feature screen 4 Feature screen 5 Feature screen 6 Feature screen 7 Feature screen 8

Sahatna App Features For Everyday Health

Every part of the health journey, from booking a doctor to checking results, tracking wellness or managing a child's records, is connected through one app. Select a feature to explore how it works

From idea to launch

Ready To Build Your Own Digital Health & Wellness Platform?

Our team designs, builds and scales platforms like Sahatna, from appointment booking and teleconsultation to health records, family profiles, wellness tracking and AI assistants.

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Popular Sahatna Alternatives In UAE Digital Healthcare

The UAE digital healthcare category is competitive and fast-moving. These apps serve appointments, records and virtual care through different combinations of hospital networks, government platforms and teleconsultation.

  • SEHA

    Abu Dhabi public healthcare

    Mobile app and patient portal from Abu Dhabi Health Services Company (SEHA), with UAE PASS login for patients.

  • Burjeel Health

    Hospital group app

    Appointment booking, video consultations, lab and radiology reports, medication tracking and reminders, and UAE PASS login.

  • Mediclinic

    Hospital group app

    Appointment booking with Mediclinic doctors, access to health records for past visits and reports, and UAE Pass login.

  • Aster Hospitals UAE

    Hospital group app

    Appointment booking across Aster facilities, teleconsultation, lab results, prescription refills and pharmacy home delivery.

  • DHA

    Dubai government health

    Dubai Health Authority's app with a health dashboard for appointment history, lab results and medication information, plus UAE Pass login.

How To Develop An App Like Sahatna: 10 Key Steps

Ten stages can take a digital health app idea from validation to a scalable platform for appointments, health records and wellness in the UAE. Scroll the timeline or use the arrows.

  1. 01

    Research & Market Validation

    Study UAE healthcare access, patient journeys, competitors, regulatory expectations and the needs of residents and families.
  2. 02

    Product Strategy

    Define the platform model, target segments, MVP scope, revenue or funding streams and success metrics.
  3. 03

    UX/UI Design

    Map sign-in, booking and records journeys; design clear, trustworthy, bilingual (English/Arabic) interfaces for all ages.
  4. 04

    MVP Development

    Build the essentials (doctor search, appointment booking, reminders and basic records view) to validate demand before expanding.
  5. 05

    Backend & API Development

    Develop the booking engine, notifications, patient profiles and integrations with facility scheduling systems.
  6. 06

    Identity, Consent & Onboarding Module

    Implement UAE PASS sign-in, Emirates ID-based dependent linking, consent management and profile-sharing controls.
  7. 07

    Health Records, Wellness & AI Module

    Integrate health information exchanges and facility systems, wearables, an AI symptom checker and a patient assistant.
  8. 08

    Security & Compliance

    Add encryption, role-based access, audit logs and controls aligned with UAE health-data and data-protection requirements.
  9. 09

    Testing & Deployment

    Test bookings, video consultations, edge cases, failure handling, security and load before production launch.
  10. 10

    Launch, Scale & Optimize

    Launch, monitor booking success and engagement, then add facilities, services and features as usage grows.

New Technologies For A Smarter Sahatna-Like Digital Health App

A modern health app can go well beyond booking and records. By combining AI, wearables, secure identity and interoperable APIs, a Sahatna-like platform can improve access, support prevention and open new service models.

  • AI & Machine Learning

    What it does
    Analyzes symptoms, activity history and care patterns to personalize guidance.
    Why it matters
    Residents need quick, relevant guidance on where and when to seek care.
    How it improves the app
    Smarter doctor recommendations, personalized wellness goals, triage support and better appointment suggestions.
  • Generative AI

    What it does
    Understands natural-language questions and explains health information in plain language.
    Why it matters
    Medical reports and terms are hard to understand without help.
    How it improves the app
    Report summaries, symptom guidance, multilingual help in English and Arabic, and in-app navigation support, with clear medical disclaimers.
  • Predictive Analytics

    What it does
    Uses historical care and activity data to flag risks and forecast demand.
    Why it matters
    Prevention works best when risks are spotted early.
    How it improves the app
    Preventive-care reminders, risk flags, no-show prediction and capacity planning for facilities.
  • Wearables & IoT

    What it does
    Connects smartwatches and health sensors for continuous activity, sleep and vitals data.
    Why it matters
    Daily data shows patterns that occasional visits can miss.
    How it improves the app
    Step and sleep tracking, smart goals and data that doctors can review with the patient's consent.
  • Biometrics & Device Security

    What it does
    Authenticates users with face, fingerprint and device-bound credentials.
    Why it matters
    Health data is highly sensitive and needs strong protection without friction.
    How it improves the app
    Biometric login, step-up authentication for records and trusted-device management.
  • Computer Vision

    What it does
    Reads documents and images such as lab reports, insurance cards and prescriptions.
    Why it matters
    Manual entry is slow and error-prone.
    How it improves the app
    Insurance card capture, report digitization and image-quality checks.
  • Voice AI

    What it does
    Lets users search, book and ask questions through natural voice commands.
    Why it matters
    Voice makes the app easier to use for everyone, including users who prefer Arabic.
    How it improves the app
    Voice-led doctor search, appointment queries and hands-free reminders in Arabic and English.
  • Real-Time Video For Telehealth

    What it does
    Delivers secure, low-latency video consultations between patients and doctors.
    Why it matters
    Consultation quality depends on a stable, private connection.
    How it improves the app
    Encrypted video visits, waiting rooms, consent-based recording and fallback for weak connections.
  • Interoperability APIs (HL7 FHIR)

    What it does
    Connects the app to hospitals, laboratories, insurers and health information exchanges using healthcare standards.
    Why it matters
    A patient's data sits across many facilities and systems.
    How it improves the app
    One consolidated record, faster facility onboarding and consistent data across providers.
  • Advanced Cloud & Edge Infrastructure

    What it does
    Uses scalable, observable, multi-zone cloud architecture with automated deployment.
    Why it matters
    Health apps must stay available during peak booking times and public health campaigns.
    How it improves the app
    Autoscaling, high availability, disaster recovery and faster response times.
  • AI Fraud & Access Anomaly Detection

    What it does
    Monitors logins, profile sharing and record access for unusual behavior in real time.
    Why it matters
    Unauthorized access to health data is a serious risk to trust and privacy.
    How it improves the app
    Anomaly alerts, access audit trails, session controls and adaptive step-up checks.

Access Sahatna On iOS & Android

Download the Sahatna app and sign in with UAE PASS to book appointments, view your health records and track your wellness from your phone.

Ready to download

Investment guide

Approximate Cost To Build An App Like Sahatna

The cost to build an app like Sahatna depends on scope, integrations and security requirements. Features such as appointment booking, teleconsultation, health records, family profiles, wearable integration and an AI assistant can significantly affect the overall investment. The exact figure comes through a custom project assessment.
  • Patient & dependent profiles
  • Appointments & teleconsultation
  • iOS & Android platforms
  • UAE PASS & consent management
  • Health records integrations
  • AI symptom checker & assistant
  • Wearable integrations
  • UX/UI complexity
  • Backend architecture
  • Security & compliance
  • Admin & operations dashboard
  • Scalability & infrastructure
  • Scope

Frequently Asked Questions

Find clear answers to common questions about developing a Sahatna-like digital health app, from cost and features to technology, compliance and scalability.

The cost depends on features, platforms, UI/UX complexity, facility and records integrations, identity and consent management, teleconsultation, AI features, security requirements and backend architecture. A basic booking MVP requires a smaller investment than a full-scale platform with records, wearables and AI assistants.

A digital health MVP typically takes several months to design, develop, test and launch. The timeline depends on the number of features, facility integrations, platforms and regulatory steps involved.

Core features include secure sign-in, doctor and facility search, appointment booking and reminders, teleconsultation, health records and results, family or dependent profiles, wellness tracking, notifications and an admin dashboard.

Usually, yes. Healthcare services and health data are regulated in the UAE, and each emirate's health authority sets requirements for licensed services and for connecting to its systems. We help you choose the right model and design the product to be compliance-ready. Always consult a legal advisor for licensing decisions.

Yes. Sign-in can use UAE PASS for verified identity, combined with Emirates ID-based linking for dependents and consent controls for sharing profiles, subject to the applicable onboarding requirements.

Yes. The platform can be customized for chosen services, patient groups, care pathways, consultation types and provider integrations.

Yes. AI can support symptom guidance, record explanations, personalized wellness goals, conversational support and appointment suggestions, with appropriate governance, medical disclaimers and human oversight.

Yes. The platform can be designed with scalable cloud infrastructure, event-driven architecture, caching, database optimization, monitoring and security controls to support growing user and facility volumes, including peak periods.